Club Deluxe Twin Room
- 2 Single beds,1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Lotte Hotel Hanoi
A 5-star tower hotel in Hanoi's Ba Dinh district, near Lake Thu Le and the Lotte Center shopping mall.
- Rooftop restaurant on the 63rd floor with panoramic city views
- Indoor and outdoor pools, spa, sauna, and fitness center
- Convenient location next to a shopping mall and Embassy of Japan
9
Perfect
1006 reviews
Booking.com 9 · 1006 reviews
About
Lotte Hotel Hanoi
Lotte Hotel Hanoi sits in the touristic Ba Dinh area, within easy reach of cultural landmarks like Hoa Lo Prison, 3.8 km away. The hotel is part of a modern complex with a department store and shopping mall, and it's a short walk to Lake Thu Le and the main tourist district.
Guest rooms range from Club Deluxe Twins to Deluxe Suites, many with city or lake views. Amenities include a 63rd-floor restaurant, multiple pools, a spa, fitness center with yoga classes, and a business center. The hotel enforces a no-smoking policy throughout and allows no pets.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional service — Guests consistently praised the helpful and accommodating staff, and the hotel's service rating is the highest among its categories.
- Prime location — Next to a major shopping mall and the Embassy of Japan, with a short walk to Lake Thu Le and Hanoi's main tourist area.
- Panoramic rooftop dining — The 63rd-floor restaurant offers sweeping views over Hanoi and a diverse breakfast and dining selection.
- Spacious, well-equipped rooms — Rooms are large, comfortable, and come with air conditioning, coffee machines, and city or lake views in many cases.
–
Worth weighing
4 to weigh- No pets allowed — The hotel does not permit pets, so travelers with animals will need to look elsewhere.
- Strict check-in window — Check-in is only from 15:00 to 23:59, which may be inconvenient for early arrivals.
- Price for a premium 5-star — Rates start around GBP 865 per night, positioning it as a high-end option in Hanoi.
- Mixed review scores — While overall rating is 9, individual reviews vary, with one guest rating the stay 7.4 and another 7, citing issues not detailed.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Guest Room
- 1 Single bed,1 King-size bed,2 Single beds
Elegant Twin Room
- 2 Single beds,1 King-size bed
Junior King Suite
- 1 King-size bed
Junior Suite
- 2 Single beds,1 Single bed
Deluxe Suite
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Bathtub
- Air conditioning
Deluxe King Suite
- 1 King-size bed
- Shower
- Non-smoking
- Coffee machine
- Bathtub
Club Junior Suite
- 2 Single beds,1 King-size bed
- City view
- Shower
- Coffee machine
- Bathtub
Junior Suite
- 1 King-size bed,2 Single beds
- Lake view
- Shower
- Non-smoking
- Coffee machine
Deluxe Twin Room
- 2 Single beds,1 King-size bed,2 Single beds or 1 Double bed
- City view
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/out
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- No smoking on site
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- In-room breakfast
- Welcome drink
Wellness & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Fitness centre
- Yoga class
- Sports trainer
- Night club
- Entertainment
- Leisure/ TV room
Business & Services
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Room service
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Safe deposit box
Family & Accessibility
- Cots
- Babysitting/Child services
- Children's pool
- Rooms/ Facilities for disabled
Safety & Security
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 1,006 reviews
Booking.com · 9 · 1006 reviews
9Verified guest“The two-bedroom room was comfortable with a great view, and the location next to the shopping mall and the Japanese Embassy couldn't be beaten.”
9Verified guest“I really enjoyed my stay — the place was clean and the staff were very helpful. I also had a nice meal at a good restaurant.”
9Verified guest“The hotel felt brand new and huge, with free Wi-Fi. The area was peaceful yet convenient for exploring Hanoi — a short walk to the main tourist zone with excellent restaurants and bars, especially the rooftop bar with panoramic views over the city and the department store just below.”
9Verified guest“A top choice for both business and leisure. Rooms were large and nicely styled with good air conditioning, the breakfast spread was particularly varied, and the location right at Lake Thu Le was ideal.”
9Verified guest“Spacious room, delicious breakfast, and great views, particularly from the 63rd-floor restaurant where there was a fantastic range of food.”
9Verified guest“The decor was elegant and calming, with spacious common areas that were easy to get around, and the staff were very accommodating.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Local Sights: Hoa Lo Prison is 3.8 km away, and the main tourist area is a short walk from the hotel.
Shopping & Dining: The hotel is attached to a department store and shopping mall, and a rooftop bar offers panoramic views over Hanoi.
Nearby Landmarks: Lake Thu Le is right at the hotel, and the Embassy of Japan is just steps away.
Cong VI Ward Ba Dinh, Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 318 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Are pets allowed at Lotte Hotel Hanoi?
No, pets are not allowed on the property.
Is parking available?
Yes, the hotel offers parking for guests.
Does the hotel have a swimming pool?
Yes, there is both an indoor and an outdoor swimming pool.
Are there facilities for guests with disabilities?
Yes, the hotel provides rooms and facilities for disabled guests.
Is there a spa or wellness center?
Yes, the hotel features a spa and wellness center, sauna, jacuzzi, and massage services.
The bottom line
Lotte Hotel Hanoi delivers a polished 5-star experience with standout service, spacious rooms, and rooftop dining that showcases the city. Its location near shopping and the embassy area appeals to both business and leisure travelers, though the premium price and pet policy may not suit everyone.
9A high-rise stay that pairs comfort with convenience in Hanoi's Ba Dinh district.
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